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Lead Dental Assistant

Department: Office
Location: Janesville, WI

Familia Dental was established in 2008 and has grown rapidly because of our quality dentistry and our caring, compassionate approach to all people. Our practice exemplifies the core values of quality, honesty, and care in everything that we do.

We are looking for skilled, motivated dental professionals to join our team.

Familia Dental offers:

  • A competitive salary paired with a monthly bonus
  • Benefits Including: Health, Dental, Vision, 2 Weeks paid time off, 3 Sick Days and 6 paid Holidays
  • A teamwork-oriented environment
  • An open communication policy

Job Purpose

To effectively and efficiently assist the dentist in providing dental care to patients and to promote Familia Dentalís culture and mission and values.

Essential Duties and Responsibilities

The Lead Dental Assistant performs many tasks requiring both interpersonal and technical skills. Although state regulations vary, responsibilities may include:

Duties and Responsibilities:

  • Welcome and escort patient in a professional and friendly manner from reception area to and from the treatment areas.
  • Ensure treatment rooms are equipped and stocked with inventory and re-order when necessary.
  • Schedule appointments and assist in appointment confirmation calls.
  • Take and record patientís medical and dental histories and vital signs; blood pressure & pulse.
  • Insure review and completion of documentation; accurate and current medical history, medical alerts, and signed consent forms.
  • Document/chart all dental procedures performed during each patient visit per Dentistís instructions and legal requirements.
  • Recognize signs of a dental emergency, and insure proper and timely response and notice to patient, staff, and emergency medical personnel when necessary.
  • Take and develop dental diagnostic x-rays.
  • Make preliminary impressions for study casts.
  • Pour and base diagnostic models, and fabricate temporary restorations Ė as allowed by state law.
  • Sterilize and disinfect instruments, set up instrument trays, prepare materials and assist Dentist during dental procedures.
  • Provide patients with instructions for oral care following surgery or other dental treatment procedures postoperative instructions as prescribed by Dentist.
  • Effectively provide dental education and information to patients to insure patient awareness of dental health, and oral hygiene strategies to maintain oral health (e.g., tooth brushing, flossing and nutritional counseling).
  • Effectively present to patient the dental treatment plan and proposed plan for continuing treatments in professional and confidential manner.
  • Communicate with the patient treatment that will be performed and financial obligation before starting procedure.
  • Understand and explain insurance benefits and financial options in non-clinical terms.
  • Notify Office Manager of equipment trouble or general safety concerns.
  • Attend and participate in morning huddles, chart reviews and regular office meetings.
  • Attend continuing education and training seminars as scheduled.
  • Understand and follow HIPAA regulations and maintain confidentiality.
  • Understand and follow state and Federal OSHA laws, infection control, safety standards in the dental office and operatory, including wearing personal protective (PPE) barriers such as gloves, disposable gowns, and eye wear; disinfecting and sterilizing instruments and treatment areas; and disposing properly of contaminated or bio-hazardous waste/materials.
  • Learn and follow Familia Dentalís administrative and operational procedures.
  • Review and follow Employee Handbook to ensure consistent standards.
  • Communicate with the Office Manager to establish office goals and insurance concerns.
  • Maintain professional working environment within office team.
  • Clean, dispose trash, and submit trouble ticket submission to correct any maintenance issues.
  • Train and oversee the dental assisting staff within the office
  • Conduct performance evaluations for dental assistants
  • Conduct team meetings with staff to assure they are aware of goals and any changes/additions to policies, procedures, and safety requirement.
  • Maintain lab area in a neat and organized manner.
  • Order supplies as needed and within budget guidelines.
  • Additional†duties as allowed by state.


† Knowledge, Skills, and Abilities

  • Excellent customer/patient service and verbal communication skills.
  • Ability to read, write, speak and understand information and effectively present information one-on-one with patients.
  • Ability to apply common sense understanding to carry out details written or verbally instructed.
  • Basic computer knowledge and experience with dental management software experience. EagleSoft experience is preferred.
  • Ability to work in fast paced, patient-focused environment.
  • Detail oriented. Lead Dental assistants must be aware of and follow state specific rules and protocols.
  • Interpersonal skills. Sometimes patients are in pain and/or mental stress. The Lead Dental Assistant should be patient and sensitive to patient emotions.
  • Listening skills. Lead Dental Assistants must be able to listen to patients and other healthcare workers, and follow directions from a Dentist or supervisor.
  • Organizational skills. Lead Dental Assistants should have excellent organizational skills; insure the dentist has the correct tools and supplies ready to treat patients.

† Qualifications (Experience, Education, License, Certification)

  • Previous dental assisting experience preferred but not required.
  • Meet state requirements for Dental Assistant duties, continuing education or license; Basic Life Support (BLS), cardiopulmonary resuscitation (CPR) certificate, and radiography certificate.

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